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Frequently Asked Questions

Browse through our FAQs below to find answers to common inguiries. lf you need further assistance, feel free to reach out to our dedicated support team for personalized help.
  • What issues will occur when adding solar 4G cameras and adjusting remote settings on Tuya Smart Life
    FAQ for pairing solar 4G cameras and remote settings on Tuya Smart Life App, including pairing steps, alarm setup and troubleshooting.
  • Do you still have other questions about Tuya Smart Life account registration and login
    This guide solves all troubles about signing up and logging into the Smart Life App for solar surveillance cameras, with step-by-step operation tutorials and quick fixes for frequent account errors.
  • Why my Tuya solar camera frequently goes offline?
    This section covers common Tuya app connection failures of our security cameras. offer step-by-step fixes for frequent offline, QR code pairing failure, weak SIM/WiFi signal, remote viewing lag,
  • Can you accept a trial order for smart wireless cameras?
    yes,yuntong accept your smart wifi camera trial order.
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Contact Person
Paul Zhao
Full Name:
Paul Zhao
Tel:

+86 13682051821

Email:
sales@ytsmartcam.com
Address:
C5-511, Shidai Aocheng, Nankai District, Tianjin Shenzhen Factory:Bao Fu Road, Longgang District Shenzhen Guangzhou China
Please send your message to us
*Email
*Phone
*Title
*Content
Upload
  • Only supports .rar/.zip/.jpg/.png/.gif/.doc/.xls/.pdf, maximum 20MB.
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